SYARIF, Iwan; 						ASMARA, Rengga; 						RUSMAYANI, Nur Ulima.
 Klasifikasi Keluhan Masyarakat pada Sosial Media Twitter terhadap Pelayanan Toko Online di Indonesia menggunakan Metode Cosine TF-IDF.
<strong>BINA INSANI ICT JOURNAL</strong>, [S.l.], v. 7, n. 1, p. 33-42, june 2020.
ISSN 2527-9777.
Available at: &lt;<a href="https://87383.shichuantrade-tw.tech/index.php/BIICT/article/view/1334" target="_new">https://87383.shichuantrade-tw.tech/index.php/BIICT/article/view/1334</a>&gt;. Date accessed: 13 mar. 2025.
doi: <a href="https://doi.org/10.51211/biict.v7i1.1334">https://doi.org/10.51211/biict.v7i1.1334</a>.